City of Hartwell — Housing Services Department — FY 2025 Annual Report

1,247 PermanentPlacements Last Year.3,806 Still Waiting.

We convert vacant municipal lots into transitional housing units and cold-weather emergency cots into permanent addresses — one case file at a time. Every dollar you allocate is tracked, audited, and reported.

94%
Placement retention at 12 months
$8.2M
Federal & state grants secured
47
Partner service organizations
18 days
Average shelter-to-housing time
Crisis Response

The first night in a cot is not the problem. The 68th night is.

Our emergency shelter network operates 6 facilities across Hartwell County with 847 beds, staffed 24/7 by trained crisis-response coordinators. In FY 2025, we processed 4,112 individual intakes — a 23% increase over the prior year, driven by rising eviction filings in ZIP codes 94103, 94110, and 94124.

Case File #2025-0841 — Redacted
"Marcus, 47, arrived at the Franklin St. shelter following a workplace injury that ended a 12-year construction career. Within 6 days, his case coordinator had connected him with workers' comp legal aid, a transitional housing slot, and a retraining stipend through the county workforce program. He moved into permanent supportive housing 31 days after intake."
0
Individual intakes in FY 2025
+23% year-over-year
0
Emergency shelter beds
Across 6 facilities
0%
Occupancy rate (current)
Capacity threshold: 97%
0
Beds needed in cold weather
Critical gap — FY 2026
Program Outcomes — Before & After Enrollment
Nightly Occupancy Rate61% → 94%
Average Stay Before Placement68 days → 18 days
Case Manager Caseload52 clients → 28 clients
Before enrollment
After 90 days
Housing Pipeline

From the intake desk to a deed in hand.

Our housing pipeline converts emergency shelter stays into transitional units and transitional units into permanent leases. The gap between entry and exit has narrowed from 214 days to 87 — but the pipeline is still 3,806 people deep.

Emergency Intake0
Individuals processed through intake in FY 2025
Transitional Housing0
Moved from emergency shelter into transitional units
Permanent Placement0
Secured permanent housing with documented 12-month retention
Still in Pipeline0
Individuals with open case files awaiting placement
0
New transitional units added
From vacant lot conversion
0 days
Avg. time to permanent housing
Down from 214 in FY 2023
0%
Retention at 12 months
Among FY 2024 placements
$0M
Property acquisitions
11 sites in active development
Pipeline Efficiency — FY 2022 vs. FY 2025
Transitional unit turnover rate42% → 71%
Avg. days transitional → permanent214 days → 87 days
Units added in FY 20250 → 148
Case File #2025-1604 — Redacted
"Diane, 34, entered the transitional program with two children after fleeing a domestic violence situation. Her case coordinator secured emergency childcare funding within 48 hours, enrolled her in the vocational training track, and placed the family in a permanent three-bedroom unit 74 days later — 40% faster than the FY 2024 average."
Youth Programs

Eighteen years old and sleeping in a park is not a personal failure.

687 unaccompanied youth ages 16–24 came through our doors in FY 2025. The Hartwell Youth Housing Initiative pairs each young person with a dedicated navigator who coordinates housing, education, employment, and family reconnection services under one case file — eliminating the fragmentation that causes 60% of youth to disengage from services within 30 days.

Case File #2025-Y-0291 — Redacted
"Jordan, 19, aged out of foster care with no housing plan and $47 in a checking account. His navigator enrolled him in the GED track within 72 hours of intake, secured a workforce stipend, and placed him in a youth transitional apartment. Jordan completed his diploma 88 days later and accepted a full-time facilities management position."
Youth Housing Navigation
GED & Workforce Certification
Family Reconnection Program
Trauma-Informed Case Management
Peer Mentor Network (42 active mentors)
0
Ages 16–24 served
Unaccompanied youth
0
GED/diploma completions
Through partner schools
0%
Employment at 6 months
Among program graduates
0 days
Avg. program duration
Intensive track
Youth Outcomes — Entry vs. 90-Day Follow-up
Education enrollment18% → 83%
Employment at 6 months12% → 71%
Reconnected with family9% → 44%
At entry
90-day follow-up
Budget Transparency

Sixty-eight cents of every dollar reaches a person in crisis.

Our FY 2025 total operating budget was $11M, independently audited by Hartwell County Controller's Office (Report #HC-2025-417). Federal, state, and county grants fund 82% of operations. Private philanthropy covers the remaining 18% — and directly enables the programs that fall outside rigid grant scopes.

Independently Audited
HC Controller Report #HC-2025-417 · Filed Feb 14, 2026
FY 2025 Expenditure Allocation — $11M Total
Direct Housing Services
$7.48M68%
Case Management Staff
$1.98M18%
Capital Improvements
$0.99M9%
Administration & Audit
$0.55M5%
$0M
Total FY 2025 budget
Audited & published
0¢
Per dollar to direct services
Of every $1 donated
$0
Cost per permanent placement
Fully loaded, FY 2025
Revenue Sources — FY 2025
Federal HUD Grants$4.2M · 38%
State Emergency Housing Fund$2.8M · 25%
County General Fund$2.1M · 19%
Corporate & Foundation$1.3M · 12%
Individual Donations$0.6M · 6%
Why private dollars matter — a note from the director
Federal grants require 90-day stays before releasing placement funds. Private donations bridge that gap — paying for the 47th and 58th night that grant language doesn't cover. When the bridge funding runs out, people leave the shelter system before their case is closed. That is the moment homelessness becomes chronic.
— Director Patricia Okafor, Hartwell Housing Services, Feb 2026
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Secondary Path

Read the Full 2025 Impact Report

64 pages. Every program. Every dollar. Every outcome. Independently audited figures, anonymized case studies for all 1,247 permanent placements, and the FY 2026 funding plan.

Executive Summary & FY 2025 Outcomes
Crisis Response: Shelter Capacity Analysis
Housing Pipeline: Transitional → Permanent
Youth Initiative: 3-Year Cohort Data
FY 2026 Budget & Funding Gap
Auditor's Statement — HC Controller

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Institutional & Corporate Giving

For grants above $10,000, program partnerships, or matching gift programs, contact our Development Director directly.

giving@hartwellshelter.gov